Another  common and costly leader mistake that can result in a loss of credibility and trust.

MISTAKE: Imposing goals on team members.

I can’t stress enough the importance of making the goal-setting process collaborative. Imposing individual goals on someone is the fastest way to lose commitment. And, leaders should be leery about imposing their expectations through online collaboration tools. Technology can be successfully used to support the goal-setting process, but should never take the place of crucial conversations.

Another  common and costly leader mistake that can result in a loss of credibility and trust...

MISTAKE: Leading by email (or by texting, project management tools, online chat, or other technology) instead of Leading by Example.

A common and costly leader mistake that can result in a loss of credibility and trust...

MISTAKE: Getting caught up in the Popeye Syndrome – “I am what I am.”

The implied message here is: “I am the way I am and if you don’t like it, who cares?”

Leaders often exhibit this behavior when doing things like conducting meetings without involving team members, and when resolving team member issues without asking for input or engaging them in the problem-solving process.

At the start of a recent leadership development program with a group of emerging leaders here in Denver, Colorado, I asked the group how they would know if the 9-month program would be successful.

What would success look like for them individually?

Here are some of their responses:

"Success is making a positive impact in the lives of our staff, clients and all members of our organization… empowering people."

"I measure my personal success through the accomplishments of my team."

Last week Dick Winters died at age 92.

He was described in a Wall Street Journal article as the leader of a valiant World War II paratrooper company that became famous a half-century later in historian Stephen Ambrose's Band of Brothers. I first read the book while I was on active duty, and then later watched the HBO miniseries (about 10 times).

We read about them every day – the charismatic, hard-driving leaders who have led their organization from the trenches into an amazing turnaround.

The leaders we don’t usually hear about are the humble, modest, reserved, gracias, mild-mannered, and self-effacing leaders that famous author and business Guru Jim Collins describes as Level 5 Leaders in his book Good to Great.

In almost any leadership book you read about, you'll hear that having a vision is important. But, for many people, the idea alone is difficult to understand. And, as a result, having a vision becomes elusive.

Getting clear about your vision for the team isn’t rocket science, and most leaders make it more complicated than it needs to be. It is simply being able to communicate the purpose of the team, where you would like the team to be, and how you would like the team to get there.

One of the biggest mistakes leaders make is leading by email (or by texting or by a project management tool or by chat or by some other technology) instead of Leading by Example. They provide feedback by email, delegate by email, and reset expectations over email. Even when their team members are sitting in cubicles right next to them!

I went to the dentist last week for the first of two visits to get a crown placed on a cracked tooth. Honestly, I hate going to the dentist. Don't get me wrong. My dentist is extremely competent, and I trust his work.

The thing about leadership is that its impact is often overlooked. In many organizations it's written off as "fluffy" or "soft." And, it's even less valued in companies where there is a heavy emphasis on engineering and technology. Boulder Denver

The problem with this perspective is that there is a real cost to organizations. The unaware leader who has no idea on how his or her style impacts team members is hurting employee productivity, engagement, and retention more than any other factor.